Frustrated by Late Deliveries? Paribus’ New Delivery Monitoring Feature Saves the Day

37 thoughts on “Frustrated by Late Deliveries? Paribus’ New Delivery Monitoring Feature Saves the Day”

    1. We sure do! And will work hard to get you refunds as well, if something you buy becomes eligible for a claim (a price drop or a late shipment) Paribus will automatically reach out to ask for a refund on your behalf.

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  1. Thank You for letting me know about this. I had know idea that was happening. I will definitely try you guys out. Thanks again.

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      1. Hey Marty! Thank you for your question. Paribus works by only pulling emails related to your purchases and leaves the rest of your mailbox in peace. For example – if you bought a purchase at Walmart.com, Paribus would pull the shipping notification email and keep an eye out for any price drops or late shipments that may get you money back!

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      2. Only purchase related emails are detected by Paribus’ algorithms, the only information that the Paribus Receipt Fetcher picks up is transactional data (communications from known merchants). Paribus was engineered to integrate with email accounts so that our members could save money with the least amount of hassle.

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    1. Hey Jerry! Only purchases made online are covered by the Paribus receipt fetcher. Unfortunately, pictures won’t do the trick.

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  2. How do you make your money… and why is this service free? You have to make some kind of money.. before I join I need to know.. Sorry for been skeptic but I have been burn too many times..

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    1. Hey Danny! That’s a great question. Shipping claims are completely on the house (we want awesome people like you to join). However, Paribus takes a 25% cut of a successful retail claim so that it’s a win win for everyone. Paribus makes money only if you make money.

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      1. Hey Del! Great question. A claim is filed by Paribus it is only when there is a legitimate servicing ask from a retailer. These requests are ones that stores are often glad to help with, as it gives a chance to prove that they are serious about looking after their customers. Paribus hasn’t seen any case of a user losing access to any retailer account including Amazon due to a large numbers of claims (and we’ve filed a lot).

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      2. Is our credit card information taken because essentially it’s still two separate transactions? I.e., is it that Amazon (or whatever other retailer) pays us back, and then you charge our credit cards for 25% of whatever we were paid?

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      3. Exactly. You get the refunds directly from the retailer and the Paribus fee is taken from the credit you provide. However, shipping claims are totally free, no fee for a successful claim.

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  3. What if the item is delivered and I delete the email but then the item goes on sale. Do I need to leave that email along for 90 days or can I delete it?

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    1. Hey Dana. That’s a great question – once your purchase appears on Paribus it is ready to be tracked even if you delete the email after it shows up. However, I would recommend that you either archive your purchase emails or put them in a separate folder so that you can be sure that your purchases will be detected by our software.

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  4. On occasion Amazon has marked a purchase as ‘out for delivery’ and then later that day updated it to ‘delivered’ yet it was not actually delivered until the following day. There is no way to prove my case in instances such as that, is there?

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    1. Hey Sharron, thank you for your question. Depending on the carrier that Amazon is using to ship your purchase you can check its status on the carrier’s website using the tracking code provided with your purchase. If the carrier is Amazon (AMZL – Amazon Logistics) you will not be able to see any details other than what is provided on your Amazon tracking page. If the Amazon page shows that it’s delivered and the carrier’s site does not, I would suggest taking a screenshot of the two screens and sending it to Amazon customer service for proof of the late shipment. If both pages match you’ll have to reach out and hope they take your word for it.
      Unfortunately, it is not possible for the Paribus algorithm to detect the late shipment in this scenario.

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  5. So I use my school account for every thing i tried to sign up and it keep saying it is invalid. Do I have to use a regular email?

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    1. Hmm, if your email is IMAP enabled you should be able to sign up using your current email address. However, if you continue to experience issues you can set up an autoforward to a different email account and sign up to that one. Check out our self service page here or shoot us an email at support@paribus.co if you need more detail or assistance.

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    1. That is frustrating to wait that long for a package! Paribus waits until it can confirm a late delivery and then files a claim. Since your package is still in transit we haven’t filed a claim just yet. Once it arrives Paribus will kick off the process of getting you a refund.

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  6. How do I know if you’ve filed a late delivery claim for me? I had a delivery that was a day late from Amazon, but I don’t see anywhere or have an email that it has been claimed. Thanks.

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    1. Hey Denise! You should receive an email notification when Paribus sends out a late delivery claim for you. If you haven’t gotten one please reach out to support@paribus.co so that our amazing support staff can help you get to the bottom of this.

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